Even the best software requires some troubleshooting every now and then. By using Beyond Remote Support, you can quickly and easily see what your customer sees on their screen. You can quickly determine the factors which may be causing an error by evaluating the customer's OS, hardware, driver versions, etc. in a fraction of the time that it would take to walk your customer through finding the same information. Also, under the right circumstances, it may make sense to consider using the Beyond Remote SDK to embed remote support functionality right into your software! Click Here to request additional information.