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BR 20

 
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johnjp



Joined: 22 Jul 2004
Posts: 13
Location: Centerville,MA

PostPosted: 12/04/2006 10:43 am    Post subject: BR 20 Reply with quote

I just downloaded the trial version of BR20 and I am getting a message BR remote client has encountered a problem and needs to close. I am using WinXP and IE 7. The old BR worked fine.
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John
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dasupport
Data Apples Technical Support


Joined: 16 Jul 2004
Posts: 676
Location: Faribault, MN

PostPosted: 12/04/2006 01:12 pm    Post subject: Reply with quote

Do you have the exact error message? Also, when does this error happen?
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Michael Berg
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johnjp



Joined: 22 Jul 2004
Posts: 13
Location: Centerville,MA

PostPosted: 12/04/2006 01:30 pm    Post subject: Reply with quote

The error message Is the one that is wants to send it to microsoft. I saved the file but I don't know how to send it to you.
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dasupport
Data Apples Technical Support


Joined: 16 Jul 2004
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PostPosted: 12/04/2006 01:48 pm    Post subject: Reply with quote

Can you email it to support@dataapples.com ? Also, when does it happen?

Thanks,
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dasupport
Data Apples Technical Support


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Location: Faribault, MN

PostPosted: 12/04/2006 01:54 pm    Post subject: Reply with quote

I think there is a details button on that screen, maybe you could copy/paste the error text in to a forum message?
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Michael Berg
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johnjp



Joined: 22 Jul 2004
Posts: 13
Location: Centerville,MA

PostPosted: 12/04/2006 01:55 pm    Post subject: Reply with quote

Email has been sent.
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johnjp



Joined: 22 Jul 2004
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Location: Centerville,MA

PostPosted: 12/05/2006 11:30 am    Post subject: BR 20 update Reply with quote

The update that you sent me did not work
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dancer



Joined: 07 Dec 2006
Posts: 8

PostPosted: 12/07/2006 07:09 pm    Post subject: BR 2 crashes at startup. Reply with quote

I'm also getting the same thing. Though on one computer the console works on the other it doesn't. Here's the dump file. The pop up shows BRCLIENT.EXE as the problem.

I'll email the file..........................
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dasupport
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Joined: 16 Jul 2004
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Location: Faribault, MN

PostPosted: 12/07/2006 08:17 pm    Post subject: Reply with quote

Got the problem fixed, I'm making the build right now and should have something posted shortly. I'll make a post in the Announcements area when it's ready.

Thanks,
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Michael Berg
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dasupport
Data Apples Technical Support


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Posts: 676
Location: Faribault, MN

PostPosted: 12/07/2006 08:39 pm    Post subject: Reply with quote

New version of Beyond Remote has been released that fixes the problem. Here's the article: http://www.dataapples.com/forums/viewtopic.php?t=439
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Michael Berg
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